Quick Answers to Common Questions
Do you allow dogs
Well behaved dogs are permitted as a maximum of 2 per pitch. 1 well behaved dog also allowed in The Old Cutter Shed
What are the reception hours?
Reception hours are 9am to 5pm, 7 days per week.
What time can we arrive?
Arrival is strictly from 1pm.
When are evening wardens available?
Evening wardens are available from 5pm.
When are the toilets and shower blocks open?
Toilets and showers blocks will be available 24 hours a day.
When does the entry/exit barrier work?
The entry/exit barrier is functional 24 hours a day.
Should we share the security code?
For security reasons please do not give the code out to anyone.
What time must we leave our pitch?
Touring Pitches must be vacated by 11am prompt on the day of departure.
When can we buy Calor gas?
Calor gas (exchange) sales are available from our shop during reception hours.
How must drive away awnings be secured?
Drive away awnings must be attached to the vehicle at all times.
How many windbreaks are allowed per pitch?
Windbreaks are permitted one per pitch.
Where should we empty waste water?
Waste water must be empties into the drains next to water points.
Where are the chemical toilets located?
Chemical toilets are at both shower blocks.
Where should we put our rubbish?
Rubbish is to be taken to the waste area.
Are washing lines allowed?
No washing lines allowed, only small Rotary washing lines and Airers
Where can we play ball games?
No ball games, only in the playing field.
What electrical supply does the park have?
The park is made up of 10 and 16 amp electric points.
Can we walk between caravans and motorhomes?
Walking between caravans/motorhomes is not permitted. Please stick to roadways provided.
What happens to vehicles in wet conditions?
In wet conditions you may be asked to remove your towing vehicle/car from your pitch and park on the main car park.
Are RVs and tents allowed?
RVs, tents and trailor tents are not permitted.
Is late departure possible?
Late departure may be available at management's discretion. Please enquire at reception the day before departure, for more information.
Are fire pits allowed?
Fire pits are not permitted onsite.
Do you have EV Chargers on site?
We currently don't have EV Chargers on the Touring Park or Holiday cottages (apart from Sandfield House, which is chargeable).
Charging your car through your caravan or motorhome is not permitted.
EV chargers can be found at Local supermarkets and West Cliff Car Park
Do you have an onsite Shop?
We have an onsite shop with basic essentials, open daily 9am to 5pm
What time is check-in for holiday cottages?
Cottage check-in is from 3pm for Stable Cottage and The Old Cutter Shed and 4pm for Sandfield House.
Do you have WiFi?
Yes, our holiday cottages and Touring park have WiFi included.
How far is the beach?
Just a 5-minute walk from our site. You can enjoy the beautiful Whitby coastline without moving your car.
Is there a bus service close by?
The X4 bus runs every half an hour past the caravan park entrance, up and down the coast
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